Orders, Shipping & Tracking
What are your delivery times?
Your order will be shipped within 5-7 business days. This does not include weekends, holidays or any unforeseeable delays with the courier (weather, volume, traffic, etc).
How do I track my order?
Once your order is packed and ready to ship, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.
Do you ship outside of the U.S.?
We do not offer international shipping at this time.
Product Information
How do I care for my jewelry to ensure its longevity?
In order to maximize the life of your pieces, view our maintenance and care guide here.
Is your jewelry waterproof?
We currently do not offer waterproof jewelry. Keep an eye out for our future launches!
What materials are your jewelry pieces made from?
- Golden Medallion Necklace: 100% Brass
- Sunburst Heart Charm: 100% Brass
- Gold Twisted Hoop Earrings: 90% Brass, 10% Surgical Steel Post
- Rattan Hexagon Earrings: Rattan, Copper post
- Beaded Bracelet Set: Polymer Clay, Elastic Rope
Customer Service
How do I contact customer service for assistance?
If you need assistance, email us at support@harpermeyers.com.
What is your return policy?
At Harper Meyers + Co., we take pride in the quality and craftsmanship of our jewelry. Due to the nature of our products and to ensure the highest level of hygiene and safety for our customers, all sales are final. We do not accept returns or exchanges.
What if I have any issues with my order or it arrives damaged?
If you have any issues with your order or receive a damaged item, please reach out to our customer service team at support@harpermeyers.com, and we will be happy to assist you.
